Shipping and delivery

Shipping costs

Orders from EUR 75 are delivered free of charge in the Netherlands and Belgium. For orders under EUR 75 to addresses in the Netherlands and Belgium, the costs are EUR 6.90.

Delivery time

We will of course do our utmost to deliver the order to you as soon as possible. We aim to dispatch orders placed within 2 to 3 business days. The exact delivery time depends on the carrier who will share extra information where possible about the delivery time (track & trace code for example).

Returns

If there is anything, email or call us. Because of course we hope that it is not necessary, but if desired you can return an order within the legal cooling-off period of 14 days. If you want to return an order, you must take into account the following conditions:

  1. The products must be returned unused, undamaged and in the original packaging.
    The costs for returning the products and the risk of shipping are for your own account.
    We will refund all payments made by you within 14 days of notification of your decision to return the products.
    We will wait with the refund until we have received the products back and have checked the usage status and packaging.

In the event of a partial return of an order, the shipping costs of the original order will not be refunded